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DFV Support Worker – Numula Family Safety Program


Zillmere, QLD

Are you Aboriginal and/or Torres Strait Islander Person, or a non-Indigenous person with knowledge of and affinity with the Aboriginal and Torres Strait Islander community?

If the answer is yes, and you meet the criteria for the role, then this could be the job for you. There is a competitive remuneration and benefits package available as well as the provision of ongoing training and professional development.

Do you want to make a difference?

The vision of Kurbingui Youth and Family Development is to be a deadly organisation that supports our mob on their journey. Our mission is to build a flexible, sustainable organisation based on cultural values that can empower community to reach their potential. The values that we bring to our work are personal growth, harmony, accountability, communication, and teamwork.

About our Organisation

Kurbingui is an Aboriginal community based and driven not-for-profit organisation that offers service to the Aboriginal and Torres Strait Islander community members, families, children and young people living within the Greater Brisbane, Moreton Bay and South East regions.

Kurbingui currently delivers various community services covering areas such as employment and training, family support, domestic and family violence, alcohol and substance abuse, cultural education and engagement programs, education support for families and children from preschool to tertiary, recreation and sports, early years, youth, women’s and men’s programs and cultural group activities, disability support, and health and nutrition.

The Numula Family Safety Program

The purpose of the Numula Family Safety Program is to implement safety strategies and effective interventions that address Domestic and Family Violence through the provision of a culturally safe educational and healing environment. The overall aim of the program is to work with men and women and their families to increase the safety, health and well-being for all in the Aboriginal and Torres Strait Islander and broader community members. The name Numula is from “Yuggera” language meaning “Embrace”.

This program enables the exploration and development of flexible and innovative service provision that respects and honours Aboriginal and Torres Strait Islander culture. The program works collaboratively with a range of stakeholders, mentors, consultants and mainstream organisations to enhance a holistic approach to supporting the needs of our Aboriginal & Torres Strait Islander men, women and their children and young people. 

The program is underpinned by the following specific objectives:

  • Reduce acceptance of Family and Domestic Violence (increase mindfulness, resilience, awareness, skills and knowledge to help individuals and families make informed decisions that improve quality of life);
  • Capture data to assist evaluation (feedback, surveys);
  • Improve access to family violence support services (victims/perpetrators and children); and
  • Enhance families’ quality of life through peer support programs.

The Role

The DFV Support Worker will provide culturally appropriate holistic wrap-around trauma-informed and responsive services to support Aboriginal and Torres Strait Islander families affected by domestic and family violence.

The aim of the role is to provide Aboriginal and Torres Strait Islander families experiencing violence with a holistic, integrated service response and improved access to the mainstream domestic and family violence service system.

The Support Worker will:

  • Support the Practitioner with assessing and undertaking risk assessments of referrals received where domestic and family violence has been identified as a presenting concern;
  • Support the Practitioner with providing advice and assistance to families regarding safety planning such as safe engagement strategies for families affected by domestic and family violence, and strategies to assess, monitor and minimise risk to family members;
  • Participate in client home visits where appropriate;
  • Work jointly with the Practitioner to ensure the support needs of the family and/or family members are met;
  • Assist with the assessment of client needs and decisions regarding case management and referral pathways;
  • Develop and maintain appropriate referral pathways to specialist domestic and family violence, sexual violence and women’s support services;
  • Participate in relevant local network meetings, Integrated Service Response (ISR), High Risk Teams (HRT) and Local Level Alliances (LLA) that are specific to supporting services addressing domestic and family violence in the catchment area.

To be successful in the role, you will have:

  • Experience working within the community service sector, specifically in the field of family and domestic violence.
  • Demonstrated experience in providing coordinated responses to children, young people and families impacted by family and domestic violence.
  • Demonstrated understanding and experience of the issues and barriers faced by Aboriginal and Torres Strait Islander families and individuals in contemporary society.
  • Knowledge, experience and ability to align work practice with state and federal legislation, cultural protocols, standards and guidelines.
  • Demonstrated capacity to implement collaborative practice with clients, co-workers, partnership agencies, government and non-government services.
  • Knowledge and understanding of strength-based, family-focused and child-centred frameworks.
  • Strong commitment to providing high quality service provision to clients, co-workers, partnership stakeholders and Aboriginal & Torres Strait Islander communities.
  • Ability to meet performance outcomes as reasonably directed by the organisation and the funding body.
  • Effective time management, ability to prioritise and complete tasks.
  • Capacity to effectively work independently and as part of a team and broader organisational teams.
  • Effective communication skills – written, verbal and interpersonal; including report-writing.
  • Demonstrated competence in use of business technology, internet and desktop applications. For example, MS Outlook, Word, Excel spreadsheets, and database packages.
  • First Aid and CPR (or ability to obtain).
  • Current Drivers Licence (QLD).

Key Selection Criteria:

  1. Knowledge and understanding of Aboriginal and Torres Strait Islander societies and their cultures, and a general understanding of the issues that are affecting Aboriginal and Torres Strait Islander people in contemporary Australian society.
  2. Highly developed interpersonal, written, and verbal communication, consultation, negotiation and liaison skills (especially in relation to Aboriginal and Torres Strait Islander families and communities) including the ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
  3. Demonstrated experience in working effectively with families, children and external sources/agencies, specifically in the field of family and domestic violence. This will include case management as well as facilitating and/or coordinating activities such as group work (eg. women’s group) Family-Led Decision-Making meetings and workshops to support clients around related issues pertaining to domestic and family violence.
  4. Demonstrated ability to work effectively independently and as part of a team; internally and externally across agencies, in the delivery and support of family and domestic violence responses; including group work and activities for men, women and children.
  5. Understanding of child protection and juvenile justice systems in Queensland including the significance of the Aboriginal and Torres Strait Islander child placement principles, relevant legislation, policies and practices.
  6. Demonstrated time management skills, with ability to balance and prioritise various client engagement, networking and administrative and reporting requirements; including use of databases.
  7. Willing and able to work within a culturally competent context and Kurbingui Youth and Family Development’s mission, vision and values.

Based in Zillmere, we offer a competitive remuneration package in line with the ‘Fisher’ & ‘316 Regulation’ pay scale and other conditions in line with the Social, Community, Home Care and Disability Services Industry Award 2010.

Address your application to Shana Barney, Team Leader for Families, Kurbingui Youth & Family Development. Applications must include a resume and a cover letter that includes a response to the Key Selection Criteria as listed above and/or can be located in the position description. 

Applications that do not include a cover letter with the responses to the Key Selection Criteria will not be accepted. To request a copy of the position description please email Tina Ridley, Administration Manager

Employment is conditional upon producing a current Blue Card as well as maintaining clear personal history screening checks prior to and throughout employment.

Only shortlisted applicants will be contacted. Interviews will be held as soon as possible.

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