Team Leader / Coordinator – NDIS

Team Leader / Coordinator – National Disability Insurance Scheme (NDIS)

Do you want to make a difference?

Kurbingui Youth & Family Development is a not-for-profit Aboriginal community-controlled organisation. Established in 2001, we have continued to grow in the number of services delivered to the community in areas such as employment and training, family support, domestic and family violence, alcohol and substance abuse, cultural education and engagement, support targeting successful educational outcomes for families and children and young people from preschool to tertiary, recreation and sports, early years, youth, women and men, cultural group activities, social, emotional well-being – suicide prevention, crisis response and treatment and health and nutrition.

We are in the establishment stages of our NDIS services and looking for a highly-motivated Team Leader / Coordinator to join our team.

NDIS Team Leader / Coordinator – program start-up and implementation

Our NDIS program is in the early stages, and we have a waiting list of clients ready to utilise our services. As such, the role will initially comprise two key areas of responsibility:

1. Coordinator – manage referrals, Service Agreements, supervise and roster the support work team, administration and submitting information for invoicing, reporting, and monitor / review requirements; AND
2. Support Worker – deliver a high standard of individualised supports to NDIS participants.

This role will be perfect for someone who enjoys leading an effective team as well as undertaking the hands-on support work. The support work will decrease as the program evolves.

The role – Coordinator

The role of Coordinator is to coordinate the effective running of the NDIS program and services through the following:

• Recruitment of support workers
• Developing and monitoring service agreements
• Submitting relevant information for invoicing
• Liaising with clients and their representatives
• Staff supervision
• Leading a team of support workers
• Maintaining an effective rostering system
• Managing referrals, undertake intake and assessments and regular reviews
• Lead team meetings
• Performance reviews
• Promoting and developing the NDIS services
• Report-writing

The role – Support Worker

The role of support worker is to provide exceptional service whilst supporting Kurbingui’s client to meet their goals. This includes:

• Working autonomously to provide appropriate levels of support to maintain and improve the client’s level of independence; in areas such as parenting support, community participation, transportation to appointments, and various other needs to support their case management.
• Responding to the client’s needs and collaborating positively with their families, support network, and others in their lives.
• Keeping accurate and complete records of activities via progress notes.
• Working within Kurbingui’s policies and procedures.

To be successful in the role, you will (Key Selection Criteria):

• Highly desirable – Identify as an Aboriginal & or Torres Strait Islander person.
• Have an understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society.
• Tertiary qualifications in Allied Health or Community Services related fields and/or extensive experience working in Community and/or Mental Health Services.
• Comprehensive understanding and knowledge regarding the NDIS.
• Team leadership experience, ideally within NDIS services or support work setting.
• Previous experience as a support worker, and a compassionate approach to work.
• Demonstrated experience and skills in conducting safety and risk assessments.
• Thorough understanding of supporting participants with severe and complex mental health challenges.
• Excellent communication and interpersonal skills.
• Demonstrated knowledge and experience in computer skills, particularly word processing skills and data management systems.
• Demonstrated ability to contribute as part of a team to provide a safe, equitable and rewarding workplace.
• Report-writing skills.
• Flexibility and availability are essential in this role, with the ability to work a variety of shifts – morning, day, afternoon, evening, nights, weekends, and public holidays.

Qualifications/Certifications

• Mandatory – current Drivers Licence (QLD)
• Mandatory – possession of, or ability to obtain, a ‘Positive Notice’ Blue card – must be obtained / provided prior to commencement
• Mandatory – current Yellow Card or Working in Disability Screening check
• Mandatory – evidence of COVID vaccination or contraindication must be provided prior to commencement
• National Police Check or willing to undertake
• Desirable – qualifications and/or equal professional experience in mental health, disability, aged care, allied health, social work, community services.
• First Aid and CPR – or willingness to obtain.
• Registered, roadworthy car with comprehensive insurance.

Benefits include

• Salary Packaging providing tax benefits
• Employee Assistance Program (EAP)
• Regular supervision
• Diverse and inclusive organisation

How to apply?

• If this opportunity sounds like it’s the one for you, please click ‘Apply Now’ and provide a copy of your current resume and a cover letter addressing the Selection Criteria listed above.
• Applications that do not address these requirements will not be considered.
• Address all applications to Lisa Russell, HR Advisor, Kurbingui Youth and Family Development.
• Only shortlisted candidates will be contacted. No agencies please.
• A copy of the position description can be requested from Lisa Russell, on lisa.russell@hrandco.com.au

Please note: We review applications on a rolling basis.

You will receive a competitive remuneration package and salary sacrifice options in line with the ‘Fisher’ & ‘316 Regulation’ pay scale and Social, Community, Home Care and Disability Services Industry Award.

Employment is conditional upon maintaining a clear personal history screening checks throughout employment.